Healy
Operations · Los Angeles
Logistics Management
I run day-to-day operations for a Los Angeles catering company: drivers, event staff, vendors and clients, all moving on the same schedule. Before that I built and ran my own e-commerce business, handling inventory, shipping and the books myself.
Marbled LA
- Built the onboarding materials for incoming drivers, so new hires are on the road faster and with fewer mistakes.
- Coordinate many clients and vendors at once across simultaneous events, by email and phone.
- Serve as the client's point of contact on event day, from setup through breakdown.
- Hire, direct and train drivers and event staff on and off site.
From driver to manager
- Step 1
Delivery
Applied on Indeed
Learned face-to-face service with clients, the full menu, and how to work well with senior staff.
- Step 2
+ Content
Asked the owner
Started filming setups on site and posting reels to Instagram, TikTok and Facebook. Launched a monthly client newsletter.
- Step 3
+ Sales
Asked the owner
Cold outreach to new clients, learned the costs behind each offering, and built close relationships with repeat accounts.
- Step 4
+ Operations
Pitched by the owner
Full-time operations across kitchen and office, plus marketing, sales and hiring. Client-facing with the company's largest accounts.
Braintree Industries
- Tracked high-volume inbound and outbound shipments across several sales platforms.
- Monitored costs, inventory, expenses, profit and accounts payable.
- Handled customer support and resolved shipping issues by email.